Wednesday, 8 May 2013

Ways to Conducting Business with Japanese

Do you know there is certain ways to conducting business with Japanese? These are the following things we need to know when we conducting business with the Japanese during negotiation, meetings, and discussion.

1) Negotiation
When we having a negotiation with the Japanese, we need to know that the Japanese decision-making process is more on group oriented. As we can see that each member of the group prefers a more passive mode of decision making and try to avoid on-the-spot decisions. There are 4 stage in a business negotiation process with the Japanese. Firstly is nontask sounding and the Japanese spend pretty much time on it. Secondly is task-related exchange of information and please notice that the Japanese are less concerned with the pressure of deadlines. Also the Japanese will appear to slow down as complications develop. Thirdly is persuasion, the Japanese will retreat into vague (in Japanese means NO) statements or silence and they require frequent referrals to superiors or the head office. Lastly there will be concessions and agreement. The Japanese will quickly feel threatened or victimized by aggressive tactics or a stressful situation so please avoid using these method to get into a agreement.

2) Meetings
When we having meeting with the Japanese , please be punctual. Try to be earlier at least five minutes before the meeting starts as it is important to arrive on time to shows as Japanese value punctuality. If you are going to be late, please contact your contact person to tell them your estimate arrival time as it will give the Japanese a very bad impression if you did not inform them earlier. However, meetings in Japan always exceed the time, expand on various topic including non-business related talks, so it is best practice not to schedule back-to-back meetings. Also, the attire for the meeting is very important as well, it is the safest for men to wear suit and tie and dress for women. When you visit and meet your client, your contact person may bow instead of shaking hands , as Japanese people frequently bow when meeting others or thanking or apologizing to someone. These are just a part of Japanese business manners. Your client should understand that they are meeting with non-Japanese visitors, so do stress over following these guidelines precisely , but just enjoy the communication with your client.

3) Discussion
Before we have discussion with the Japanese, they will values the "meishi" (business card) exchange as the time of formal self-introduction. When we having discussion with the Japanese, please notice avoid open refusals disargeement or confrontation. The Japanese is very considerate to other people feelings and is afraid if rejecting someones hard work will be too hard on the person.

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